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Refund and Returns Policy

No Returns - No Refunds Policy

At Asly Concept Store, we operate on a strict no returns and no refunds policy for all physical goods purchased.

Inspection Before Payment

Since we offer Cash on Delivery service, customers have the opportunity to thoroughly inspect all items upon delivery before making payment. This includes:

Checking the product condition
Verifying the correct item and specifications
Examining for any defects or damage
Ensuring the product meets your expectations
Your Responsibility

By accepting and paying for your order upon delivery, you confirm that:

You have inspected the item(s) carefully
The product meets your expectations
You accept the item in its current condition
You understand this purchase is final
Exceptions

Refunds or exchanges will only be considered in the following circumstances:

Items delivered that are significantly different from what was ordered
Manufacturing defects that were not visible during initial inspection
Items damaged during shipping that were not apparent upon delivery
Any such claims must be reported within 24 hours of delivery with photographic evidence.

Contact Us

For any questions regarding this policy, contact us at:

Phone: +212 624 113 437
Email: aslyconceptstore@gmail.com